The Victoria Gallery and Museum (VGM) strives to be accessible to all visitors and we hope we may help you to get the most out of your visit. We aim to provide an excellent service to all visitors and welcome your feedback in order that we may continually improve.
Accessibility information booklet
Please download our comprehensive Accessibility Information Booklet as a PDF.
We are now listed on Euan's Guide - please leave us a review after your visit!
We are at the top of Brownlow Hill, a 15 minute walk from Lime Street and Liverpool Central Rail Stations
There is detailed information on accessibility at the Victoria Gallery & Museum on the Disabled Go website.
Blue Badge Holders
If you are a Blue Badge holder you can download our step by step photographic guide to parking on campus: Accessible Car Parking for Blue Badge Holders at the Victoria Gallery and Museum
Arrival & Car Parking Facilities
We do not have a dedicated car-park but car users may use the University's Visitor Car park on Mount Pleasant, 200m away from The VGM. There is a charge for use of the visitor car park.
The route from the car park is along a smooth, flat and level pavement with PELICAN crossings across Brownlow Hill.
Visitors, including coach parties, may be dropped off on Brownlow Hill where there is a dropped kerb.
Main Entrance, Reception & Ticketing Area
The Main Entrance has level access and automatic sliding doors.
Reception has a low level counter.
Support Dogs are welcome and can be provided with a bowl of water.
FOR THE SAFETY AND COMFORT OF ALL OUR GUESTS: Backpacks and bags of any kind are SUBJECT TO INSPECTION prior to entry.
Large bags must be deposited in our designated cloakroom.
Thank you for your cooperation.
Public Areas - Hall, stairs, landing, corridors etc
There is stair and lift access to the Galleries on the First Floor, and the Museum on the Second floor, along with the Leggate Theatre.
The floor is marble and even on the ground floor.
Stairs are concrete, evenly spaced and broad, with handrail on the right as you ascend.
Gallery Floors are parquet wood and level.
Lighting in the Tate hall and in some of the Galleries is dim to preserve exhibits.
The lift to all floors has Braille labelled controls.
A quiet area can be located on the first floor outside of the main toilets.
Public Areas - Waterhouse Cafe
The Cafe is on the Ground floor and is fully accessible. All seating is on one level and waitress service is in operation between 11.30 am and 2.30pm, or upon request.
Please be aware that the cafe can be very busy between the hours of 12.00 pm and 2.00pm. Quieter periods are generally 9.00 - 11.00am and 2.00 - 5.00pm.
If you'd like to book a table for lunch, please call 0151 795 0352.
On the ground floor to the right of Reception, through double doors and then to your left, there are public WCs, including one accessible WC which has an alarm cord and handrails.
On the first floor there are male, female and accessible, with alarm cord, WCs, with a baby changing facility in the female WC
On the 2nd Floor adjacent to the Leggate Theatre there are male female and accessible toilets, again with alarm call system.
The shop is situated adjacent to Reception, where there is a low level counter.
Staff are trained in Emergency Evacuation procedures, including use of an Evacuation Chair for mobility impaired visitors.
Saturdays tend to be a bit quieter apart from on a 'Family Saturday' ( the last Saturday of the month).